FAQs

When will I receive my order?

Most orders are processed and shipped within 2–3 business days. Once your order ships, delivery usually takes 2-5 business days, depending on your location.

You'll receive a tracking number by email as soon as your order ships.

What is your return/exchange policy?

Because each shirt is made to order, we encourage you to review our Size Guide before purchasing. If there’s ever an issue with your order — whether it’s sizing, quality, or something unexpected — please reach out to us. We’ll do everything we can to make sure you’re happy with your purchase.

How do I know what size to order?

Each product page includes a Size Guide. For best results, measure a shirt you already own and compare it to our chart.

What if my product arrives damaged, defective, or incorrect?

We’ll replace it at no cost to you. Email support@astralifts.com within 7 days of delivery with:

  1. Your order number
  2. A clear photo of the item
  3. A short description of the issue

Do I need a discount code for promotions?

No — discounts are applied automatically.

  • Bundle Discount: Add items to your cart to see the savings.
  • Free Shipping: Automatically applied on orders of 3+ items.

Any other valid promo codes can be entered at checkout.