1) Orders & Shipping
When will I receive my order? ⌄
Most orders are processed and shipped within 2–4 business days. Once shipped, delivery usually takes 2–5 business days, depending on your location.
You'll receive a tracking number by email as soon as your order ships.
Can I change or cancel my order? ⌄
We begin production shortly after an order is placed, so changes or cancellations are not guaranteed. If you need to make a change, email support@astralifts.com immediately — we’ll do our best to assist.
Where do you ship from? ⌄
We print and ship from facilities in the U.S., depending on your location and product availability.
Do you ship internationally? ⌄
Not at this time. We currently ship within the United States only, but we may offer international shipping in the future.
Will all my items arrive together? ⌄
Not always. If you order multiple items, they may ship separately to ensure faster delivery.
What payment methods do you accept? ⌄
We accept all major credit and debit cards, plus PayPal.
2) Returns & Exchanges
What is your return/exchange policy? ⌄
Because each shirt is made to order, we encourage you to review our Size Guide before purchasing. If there’s ever an issue with your order — whether it’s sizing, quality, or something unexpected — please reach out to us. We’ll do everything we can to make sure you’re happy with your purchase.
What if my product arrives damaged, defective, or incorrect? ⌄
We’ll replace it at no cost to you. Email support@astralifts.com within 7 days of delivery with:
- Your order number
- A clear photo of the item
- A short description of the issue
Refund & replacement processing time ⌄
Once we confirm the issue, replacements are shipped ASAP. Refunds (if applicable) are typically processed within 5–7 business days.
3) Products
How do I know what size to order? ⌄
Each product page includes a Size Guide. For best results, measure a shirt you already own and compare it to our chart.
What are your shirts made from? ⌄
Our T-shirts are made with breathable 100% ring-spun cotton. Heather colors include a touch of polyester for extra stretch and durability.
How should I care for my shirt? ⌄
- Wash & dry inside out
- Use low temperatures & gentle detergents
- Avoid excessive spinning
- Air dry when possible
- Iron inside out on low heat
- Do not bleach
- Do not dry clean
Do you offer custom designs? ⌄
No, we currently do not offer custom or personalized orders.
Do I need a discount code for promotions? ⌄
No — discounts are applied automatically.
- Bundle Discount: Add items to your cart to see the savings.
- Free Shipping: Automatically applied on orders of 3+ items.
Any other valid promo codes can be entered at checkout.