FAQs

1) Orders & Shipping

When will I receive my order?

Most orders are processed and shipped within 2–4 business days. Once shipped, delivery usually takes 2–5 business days, depending on your location.

You'll receive a tracking number by email as soon as your order ships.

Can I change or cancel my order?

We begin production shortly after an order is placed, so changes or cancellations are not guaranteed. If you need to make a change, email support@astralifts.com immediately — we’ll do our best to assist.

Where do you ship from?

We print and ship from facilities in the U.S., depending on your location and product availability.

Do you ship internationally?

Not at this time. We currently ship within the United States only, but we may offer international shipping in the future.

Will all my items arrive together?

Not always. If you order multiple items, they may ship separately to ensure faster delivery.

What payment methods do you accept?

We accept all major credit and debit cards, plus PayPal.


2) Returns & Exchanges

What is your return/exchange policy?

Because each shirt is made to order, we encourage you to review our Size Guide before purchasing. If there’s ever an issue with your order — whether it’s sizing, quality, or something unexpected — please reach out to us. We’ll do everything we can to make sure you’re happy with your purchase.

What if my product arrives damaged, defective, or incorrect?

We’ll replace it at no cost to you. Email support@astralifts.com within 7 days of delivery with:

  1. Your order number
  2. A clear photo of the item
  3. A short description of the issue
Refund & replacement processing time

Once we confirm the issue, replacements are shipped ASAP. Refunds (if applicable) are typically processed within 5–7 business days.


3) Products

How do I know what size to order?

Each product page includes a Size Guide. For best results, measure a shirt you already own and compare it to our chart.

What are your shirts made from?

Our T-shirts are made with breathable 100% ring-spun cotton. Heather colors include a touch of polyester for extra stretch and durability.

How should I care for my shirt?
  • Wash & dry inside out
  • Use low temperatures & gentle detergents
  • Avoid excessive spinning
  • Air dry when possible
  • Iron inside out on low heat
  • Do not bleach
  • Do not dry clean
Do you offer custom designs?

No, we currently do not offer custom or personalized orders.

Do I need a discount code for promotions?

No — discounts are applied automatically.

  • Bundle Discount: Add items to your cart to see the savings.
  • Free Shipping: Automatically applied on orders of 3+ items.

Any other valid promo codes can be entered at checkout.

Still have questions?

Our team is here to assist you with any questions or concerns.

Contact Us